Legal
Privacy Policy
Last updated: January 2025
Introduction
Nsano is a payment processing company with operations across various countries in Africa. The website (nsano.com) mainly operates to provide information about our products and services. As such, we have adopted this Privacy Policy (the "Policy") to detail how we handle information of visitors to the website.
We are committed to protecting privacy and ensuring the security of visitors to our website (nsano.com). This policy outlines how we collect, use, and safeguard your data when you visit our website. Your trust is important to us, and we strive to be transparent about our data practices. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us at the address provided at the end of this policy.
What type of data does our website collect on visitors?
We use third-party applications to collect the following analytics on visitors to our website:
- Internet Protocol (IP) address of computer being used
- Web pages requested
- Referring web page
- Technology (browser and operating system) used
- Date and time
- Location
- Behaviour & interests
These data types are collected through third-party applications like Google Analytics and Google Tag Manager for website visualisation. These applications provide analytics and feedback that is useful to offer returning visitors the best user experience. We also collect data of visitors to the website for business intelligence purposes. For this, we do not need and do not collect data associated with individual visitor identities.
Other forms of data collected
We do not use cookies. When visitors visit our website, we use a third-party application to collect contact information. Contact information refers to information visitors of the website fill in when using the registration form. Such information is used only to send material relating to the purpose for which it was collected and will not be sold to another party.
Our third-party domain administrator does not collect personal information of visitors to the website.
Use of collected information
Apart from generating analytic reports, we generally do not use information provided by visitors to the website. Where it becomes necessary, we will only use information collected from the website for the sole purpose of responding to individuals who contact us or send queries via the website.
Our website uses browser-IP-address information and anonymous browser history to report information about site accesses and for profiling purposes. This information is used to improve web presentation and utilisation. IP address information may also be used for troubleshooting purposes.
Analytic information collected helps design specific marketing campaigns and set specific business goals. If you do not wish to have any of your information collected for analytics purposes, you may enforce the use of script blockers on your web browser before accessing this website.
Distribution of collected information
While the information collected does not personally identify visitors, we will not disclose such information to anyone, except for certain explicit circumstances in which disclosure is required by law.
We will not distribute or sell personal information to third-party organisations. Based on the analytics settings on your browser, we may collect and/or store certain information beyond what you provide or what is generally collected when you visit the website.
Storage duration may range from several months to never expire based on these settings. Do well to set your analytics preferences on your browser.
How is user information protected?
Information collected on our website is protected using TLS/SSL security standards and internal security policies. We also adhere to relevant data protection laws and regulations such as the GDPR, the Data Protection Act, 2012 Act 843 of Ghana, among others.
Privacy policy revisions
This Privacy Notice may be updated periodically to reflect changes in data processing practices. The latest version will be available on our official website.
Contact us
If you have any concerns about this Privacy Notice, you may contact us via our Data Protection Officer at: